Platform Status
Service transparency matters, especially when something feels wrong.
This status page is where we frame how customers should think about operational health and where to go if they suspect an issue.
The platform is intended to communicate operational health clearly.
Customers should still raise support tickets if they are impacted.
Direct reports from affected users help us validate and scope issues faster.
How to use this page
A status page is useful for broad service visibility, but it does not replace direct support for account-specific or server-specific issues.
If something seems wrong with your environment, use support so the team can inspect your case directly.
Operational mindset
We want visibility and support to work together. Public status communication helps at the service level, while direct support is still the best route for customer-level troubleshooting.